Types of Report
1. Exception Reports:
These reports highlight situations that digress (deviates) from the norms.
Like: Allowance Report
Room rate Variance Report etc.
2. Downtime Reports:
These reports are in use when the computer crashes, provide insurance against disaster.
Like: Folio Balance Report
Guest-List Report
Room Status Report
Disk Backup etc.
3. Credit Reports:
These include all those reports which gives information about Credit Transactions going on wit-in the hotel.
Like: Credit Alert Report
Cumulative Charge Report
Floor Limit Report etc.
4. Reservation Reports:
These reports are generated by reservation section and gives information regarding reservation status etc.
Like: Arrival Report
All Reservation Details (of next day arrivals)
Cancellation & Amendment Report
Group Delegates Report
Forecast Report
Occupancy Report etc.
5. Room Management Report:
These reports give information about all occupied and vacant rooms, out of order rooms, market segments analysis etc.
Like: Change Room Report
House Use Report
Out of Order Report
Rate Analysis Report
VIP In-house Report
Room Status Report
Long Staying Guest Report etc.
6. Account Receivable Reports:
These reports give information about all outstanding charges and payments, city ledger accounts etc.
Like: City Ledger Transfer Report
Credit Card Report
Daily Revenue Report
Departmental Sales Journals
Guest Ledger Summary
